Question 1

How to buy Costaline bus tickets?

Accepted Answer

Through our website using a credit or debit card, Viajamas points, or PayPal; by making a reservation and paying at Walmart branches, OXXO, or establishments affiliated with Paynet; or by purchasing directly at ticket counters and sales points.

Question 2

Where to buy Costaline bus tickets?

Accepted Answer

You can purchase your tickets through: the website costaline.com.mx, ticket counters, the Costaline app, sales points, agencies, or the Contact Center.

Question 3

How much luggage can I bring?

Accepted Answer

Each passenger is entitled to check up to 25 kg (55 lbs) of luggage distributed across a maximum of two suitcases. You may also bring carry-on luggage into the passenger cabin, provided it does not exceed 10 kg (22 lbs).

Question 4

Can I travel with my pet?

Accepted Answer

Yes, small pets (dogs or cats) are allowed to travel as long as they are kept inside a proper rigid carrier and remain in the bus luggage compartment during the trip.

Frequently Asked Questions