The legitimate, controlled and informed treatment of your personal data is of vital
importance to achieve the corporate objectives of ESTRELLA ROJA DEL SUR, S.A.DE C.V., through all areas
of the business reiterating our commitment to your privacy and the right to informative
self-determination, therefore, in compliance with the provisions of the Federal Law on Protection of
Personal Data Held by Individuals, we put at your disposal our PRIVACY NOTICE.
It will apply to all the products, services, programs, and / or websites that AUTOTRANSPORTES ESTRELLA
ROJA DEL SUR, S.A. de C.V., according to the nature of the Personal Data collected and in accordance
with current legislation on privacy and protection of Personal Data, AUTOTRANSPORTES ESTRELLA ROJA DEL
SUR, S.A. de C.V., may publish new specific Privacy Notices or updates and for which the express consent
of the owner of the Personal Data may or may not be required, however through our website or in our central offices, the privacy policies applicable to the
Personal Data that have been granted to us are made public.
A. NAME AND ADDRESS OF THE RESPONSIBLE
For the purposes of disclosure and treatment of Personal Data that you have disclosed or could
eventually disclose, through various means and forms including our Internet sites, technological tools,
or directly to our representatives, due to the relationship or possible relationship for the use of one
of our products and / or services, as well as for any related activity, it will be considered that the
person in charge is AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. de C.V., who is a company incorporated
in accordance with the laws of the Mexican Republic, with registered office at Saturno Num 39. Colonía
Nueva Industrial Vallejo, of the Gustavo A. Madero Mayor's office, Postal Code 07700, in Mexico
City..
For any information on this Privacy Notice, or for the exercise of any of your rights derived from your
Personal Data, this Privacy Notice or the applicable law, including without limitation your rights of
access, rectification, cancellation and opposition, by Please contact our Privacy Department, by email
[email protected] o al 01800 0037 635 / 01800 249 0460, from Monday to
Friday, from 9 a.m. to 6 p.m.
B. PERSONAL DATA COLLECTED
To carry out the purposes described in this privacy notice by
AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. DE C.V.,may collect and, where appropriate, process the
personal data specified below, based on the legal or non-legal relationship that exists with the
Owner:
C. PURPOSES FOR THE USE OF PERSONAL DATA
The personal data that we collect from you is necessary for the fulfillment of the obligations, the
relationship and / or provision of services that exists or could exist between the Owner and
AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. de C.V., who uses, stores, transmits or transfers them
to the extent that the Law allows, to comply with the obligations derived from the legal or
non-legal relationship that the Holder is created with.
Likewise, we inform you that the facilities, branches and corporate offices of AUTOTRANSPORTES
ESTRELLA ROJA DEL SUR, S.A. de C.V., we have a video surveillance system, therefore, it can be
obtained through our security cameras, images and audio from the Personal Data Holder, for the
purposes of identification, control and security of users, suppliers and personnel of
AUTOTRANSPORTES ESTRELLA ROJA DEL
SUR, S.A. DE C.V.
Below we list the purposes for which we will process your Personal Data:
D. PUBLIC RECORDS
The Public Registry of Consumers, Users and other related, indicated in provisions related to the
Protection of Personal Data, will continue in force and will be governed in accordance with the
provisions of the laws in question and the applicable provisions derived from them, together with
the rights that they are consigned.
E.TRANSFER AND FORWARDING OF PERSONAL DATA
As part of the operations of the business and in order to fulfill the purposes described,
AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. de C.V., may share with third parties, national or
foreign, some or all of your personal data
AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. DE C.V., will ensure through the signing of
agreements and the adoption of other binding documents, that said third parties maintain
adequate security, administrative, technical and physical measures to protect their personal
data, as well as that said third parties only use their personal data for the purposes for which
they were collected and in accordance with this Privacy Notice.
AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. DE C.V., may share all or part of your Personal Data
with entities authorized according to Mexican Legislation for the supervision of the performance
of our activities and operations of our products, who may or may not process your Personal Data
on behalf of AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. de C.V., in accordance with the
Purposes and Uses provided in this privacy notice. Likewise, it reserves the right to share your
Personal Data with administrative, judicial or governmental authorities of any kind, in the
United Mexican States.
AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. DE C.V., may transfer your Personal Data to advisors
and collection service providers, any acquirer of the company, parent companies, affiliates or
subsidiaries of v, to external professional advisers and other providers that offer services,
technical support, information technology and, in general, any third party that acts as a
manager on behalf of and on behalf of AUTOTRANSPORTES ESTRELLA ROJA DEL
SUR, S.A. DE C.V.
AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. DE C.V., may make the transfer of Personal Data to
companies responsible for receiving, safeguarding and treating the Owner's personal data in
terms of this Privacy Notice.
Salvo esos casos, AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. DE C.V., will not share or
transfer your Personal Data to third parties except in the cases provided for in the Federal Law
on Protection of Personal Data Held by Private Parties or any other applicable legislation or
regulation
F. SECURITY MECHANISMS
AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. DE C.V., will implement the security, technical,
administrative and physical measures necessary to ensure the integrity of your personal data and
to prevent its damage, loss, alteration, destruction or unauthorized use, access or treatment.
Only the authorized personnel of AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. which has complied
with and observed the corresponding confidentiality requirements, may participate in the
processing of your personal data. Authorized personnel are prohibited from allowing access by
unauthorized persons and using their personal data for purposes other than those established in
this Privacy Notice. The obligation of confidentiality of the people who participate in the
treatment of their personal data remains even after the relationship with AUTOTRANSPORTES
ESTRELLA ROJA DEL SUR, S.A. DE C.V.
G. STORAGE OF YOUR PERSONAL DATA
AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. DE C.V., may keep your Personal Data in databases
located in the United Mexican States or abroad without any limitation, with the understanding
that reasonable commercial technology and security policies and standards have been implemented
to protect the information that has been been provided.
H. MODIFICATIONS TO THE PRIVACY NOTICE
AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. DE C.V.,reserves the right to modify the terms and
conditions of this Privacy Notice, in which case the modification will be notified through the
means of communication that AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. de C.V., S.A. DE C.V.,
consider more appropriate for this purpose, such as, email, notices in the media, direct
communication, and / or an announcement on our website or in our branches.
AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. DE C.V.,as well as the Owner, acknowledge that this
Privacy Notice is of unlimited validity. However, AUTOTRANSPORTES ESTRELLA
ROJA DEL SUR, S.A. DE C.V.,will keep this Notice updated.
AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. DE C.V., recommends the Owner to reread this
document regularly, so that he is always informed about any changes. Alterations or
modifications to this Privacy Notice will become effective immediately after its publication at
our headquarters, without prejudice to the use of any other means for from the aforementioned
publications.
Once the modifications have been made, it will be presumed that the owner continues to use or
request their services, or to carry out the acts that gave rise to the relationship with
AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. DE C.V., will have full knowledge, will have read
and consented to the amended Privacy Notice
I. CONSENT
The Owner manifests and consents to this Privacy Notice, in accordance with the Law on
Protection of Personal Data Held by Individuals, not opposing the Privacy Notice. No data will
be processed until five days after they have been provided by the user and he has not stated his
refusal.
J. RIGHTS “ARCO”
Likewise, you may request access to your data, rectify, cancel, oppose, limit its use or
disclosure or revoke your consent, in terms of the Federal Law on Protection of Personal Data
Held by Individuals and other applicable provisions. To exercise these rights, you must contact
the Privacy Department, the email and / or telephone number that appear above in our contact
details.
In terms of applicable law, any request to exercise the aforementioned rights must
indicate:
At any time you may request that the sending of commercial messages or notices and
information on new products be suspended or canceled, through our Privacy Department.
In case of requesting the rectification of personal data, you must also indicate the
modifications to be made and provide the documentation that supports your request.
The response to your request will be communicated to you within 10 (ten) business days, counted
from the date it was received, and may be extended to 5 (five) more days in cases established by
law; so that, if appropriate, the measures adopted to comply with your request are carried out,
which will be carried out within 15 (fifteen) business days following the date on which the
response is communicated.
The Holder of the Personal Data must cover the justified expenses of sending or with the cost of
reproduction in copies or other formats. Depending on the information, whether electronic or
physical, the delivery of the information, AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. DE C.V.,
you will need an address to send the information.
When the data is no longer necessary for the fulfillment of the purposes provided by this
Privacy Notice and the applicable legal provisions, they must be canceled, blocked and deleted
by the Ministry of Law.
The Request will not be valid in the absence of the aforementioned.
En caso de haber solicitado el derecho de Oposición al tratamiento de Datos Personales
AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. DE C.V., considerará lo siguiente:
In case of having exercised the right of Opposition to the treatment of the Personal
Data AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. de C.V., will send the Personal Data to an
Exclusion List in accordance with the Law.
K. PROCEDURES FOR LOCKING AND DELETING PERSONAL DATA
Once the data has been canceled, AUTOTRANSPORTES ESTRELLA ROJA DEL SUR,
S.A. DE C.V.,will keep the Owner's personal data for one month, for clarification purposes and
preparation for deletion. Once this term expires, AUTOTRANSPORTES ESTRELLA
ROJA DEL SUR, S.A. DE C.V.,will definitively block the personal data of the owner, having no
opportunity to locate or contact the owner.
If the owner were to carry out another act with AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A.
DE C.V., must start it as if the relationship had never existed. The foregoing, observing the
provisions of the Privacy Policies for the purposes of preserving information by the ministry of
law or authority.
The personal data that have been fulfilled their purposes, but that cannot be canceled and / or
suppressed by the ministry of law or contractual, will be blocked from the purposes to which
they were submitted, until it can be deleted. During this period, personal data may not be
subject to further treatment than preservation and safekeeping
L. REVOCATION OF CONSENT
The consent may be revoked at any time without retroactive effects being attributed to it. To
revoke consent, the Holder must send a written request to
[email protected] with the following requirements:
AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. DE C.V.,will issue a response in which
it will confirm the revocation of consent, or where appropriate, indicate the reasoning
depending on the specific case, having 15 (fifteen) days to issue this response. The terms will
be counted from the moment the mail enters our server, issuing AUTOTRANSPORTES ESTRELLA ROJA DEL
SUR, S.A. DE C.V., the respective Acknowledgment of Receipt of Request.
Any subsequent request to the one mentioned in the previous paragraph will have the same effect
as a starting one, being the Holder and AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. DE C.V.,
bound to the same terms indicated above
The Request will not be valid in the absence of the aforementioned.
M. JURISDICTION
This Privacy Notice, the treatment of your Personal Data and / or all related documents are
governed by the Federal Law on Protection of Personal Data Held by Individuals and the other
laws and regulations of the United Mexican States. The acceptance of this Privacy Notice or the
simple continuation in the request for services once the Privacy Notice has been published and
made available implies an express acceptance of the terms thereof and its express submission to
the courts of Mexico City, to any controversy or claim derived from this Privacy Notice.
I declare that I have read and understand this Privacy Notice and I give my consent, in cases
where it is necessary, for the treatment of my personal data in the terms of this. I confirm
that I have informed the persons from whom I have provided personal data, about the treatment
that will be made of their data.
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