1.- This reference is not proof of payment, therefore in no case can it be valid for
traveling.
2.- For the references generated by the system for operations of Anticipated Traveler, the
client will have 24 hours to make the corresponding payment.
Payment of full fare operations travel reservations may be made 24 hours. before the
departure of the bus.
In reservations that involve Advance Traveler operations and Full Rates, the client will
have 24 hours to make the corresponding payment.
After the mentioned times, without exception, the reservation will be automatically canceled
by the system and the seat will be released for sale.
3.- The "Anticipated Traveler" Program Rates are personal and non-transferable, to make it
effective the client must present an official identification before boarding the bus, if he
does not meet the requirement he must pay the Full Rate.
4.- The client can make changes to the route, classes of service, date and time. For Rates
of the "Early Traveler" program, no change of passenger name applies, the customer having to
pay the difference with the current fare at the box office at the time of travel.
5.- The payment of the reservation can be made in any of the establishments affiliated to
Paynet (Farmacias del Ahorro, 7 Eleven, Farmacia Guadalajara, Waldo's, Extra, Circle K, El
Asturiano, K, Al Super, Te Creemos Financiera Popular, Maxiliana Casa de Empeño, Kiosko,
Prendamex) go to the cash register area and present the printed receipt with the reference
number to confirm your ticket. Payments will only be received during the establishment's
service hours.
6.- Only cash payments are received and in a single exhibition.
7.- Once the corresponding payment has been made, the system will automatically send the
confirmation of the trip with the boarding pass to the email captured in the previous
registration.
8.- In case of any doubt or clarification with the service or with the reference number of
your reservation, call 800 8000 386 where an executive advises you in a personalized way.
9.- In referenced payments THERE ARE NO CANCELLATIONS OR PAYMENT RETURNS.
