The legitimate, controlled and informed treatment of your personal data is of vital
importance to achieve the corporate objectives of AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. DE CV,
through all areas of the business reiterating our commitment to your privacy and the right to
informative self-determination, therefore, in compliance with the provisions of the Federal Law on
Protection of Personal Data Held by Individuals, we put at your disposal our PRIVACY NOTICE.
It will apply to all the products, services, programs, and / or websites that AUTOTRANSPORTES ESTRELLA
ROJA DEL SUR, S.A. has. DE C.V., according to the nature of the Personal Data collected and in
accordance with current legislation on privacy and protection of Personal Data, AUTOTRANSPORTES ESTRELLA
ROJA DEL SUR, S.A. DE CV, may publish new specific Privacy Notices or updates and for which the express
consent of the owner of the Personal Data may or may not be required, however through our website https://costaline.com.mx/ or in our central
offices, the privacy policies applicable to the Personal Data that have been granted to us are made
public.
A. NAME AND ADDRESS OF THE RESPONSIBLE
For the purposes of disclosure and treatment of Personal Data that you have disclosed or could
eventually disclose, through various means and forms including our Internet sites, technological tools,
or directly to our representatives, due to the employment relationship or possible employment
relationship that is created with you, the Holder, as well as for the use of our products and / or
services, as well as for any related activity, the person in charge will be considered to be
AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, SA DE CV, who is a company incorporated in accordance with the
laws of the Mexican Republic, with registered office in Capital Reforma, Paseo de la Reforma #250, Torre
A, Floor 23, Colonia Juárez, Cuauhtémoc Mayor Office, Postal Code 06600, in Mexico City.
For any information about this Privacy Notice, or for the exercise of any of your rights derived from
your Personal Data, this Privacy Notice or the applicable law, including without limitation your rights
of access, rectification, cancellation and opposition, by Please contact our Privacy Department, by
email
[email protected] o al 01800 0037 635 / 01800 249 0460
from Monday to Friday, from 9 a.m. to 6 p.m.
B. PERSONAL DATA COLLECTED
To carry out the purposes described in this privacy notice
AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. DE C.V.may collect and, where appropriate, process the
personal data specified below, based on the legal or non-legal relationship that exists with the Owner,
including Sensitive Personal Data, which are detailed below
C. PURPOSES FOR THE USE OF PERSONAL DATA
The personal data that we collect from you is necessary for the fulfillment of the obligations, the
relationship and / or provision of services that exists or could exist between the Owner and
AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. DE C.V., who uses, stores, transmits or transfers them to
the extent that the Law allows, to comply with the obligations derived from the legal or non-legal
relationship that the Holder created with him.
Likewise, we inform you that in the facilities, branches and corporate offices of
AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. DE C.V., we have a video surveillance system and / or audio
recordings, so it can be obtained through our security cameras, images and audio from the Personal Data
Holder, for purposes of identification, control and security of Users, suppliers and staff of
AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. DE C.V.
Below we list the purposes for which we will process your Personal Data
Likewise, the owner-user is responsible for the veracity, accuracy and topicality of the
personal data that they publish in their social network profiles or in the social networks of
AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. DE C.V., as well as the degree of dissemination of your
information and access to it that hereby allow or authorize third parties through said profiles.
D. PUBLIC RECORDS
The Public Registry of Consumers, Users and other related, indicated in provisions related to the
Protection of Personal Data, will continue in force and will be governed in accordance with the
provisions of the laws in question and the applicable provisions derived from them, together with the
rights that they are consigned.
E. TRANSFER AND FORWARDING OF PERSONAL DATA
As part of the operations of the business and in order to fulfill the purposes described AUTOTRANSPORTES
ESTRELLA ROJA DEL SUR, S.A. DE C.V., may share with third parties, national or foreign, some or all of
your personal data.
AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. DE C.V., will ensure through the signing of agreements and
the adoption of other binding documents, that said third parties maintain adequate security,
administrative, technical and physical measures to protect their personal data, as well as that said
third parties only use their personal data for the purposes for which they were collected and in
accordance with this Privacy Notice.
AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. DE C.V.,may share all or part of your Personal Data with
entities authorized according to Mexican Legislation for the supervision of the performance of our
activities and operations of our products, who may or may not process your Personal Data on behalf of
AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. DE C.V.,in accordance with the Purposes and Uses provided in
this privacy notice.
Likewise, AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. DE C.V., reserves the right to share your Personal
Data with administrative, judicial or governmental authorities of any kind, in the United Mexican
States.
AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. DE C.V.,may transfer your Personal Data to advisors and
collection service providers, any acquirer of the company, parent companies, affiliates or subsidiaries
of, AUTOTRANSPORTES ESTRELLA
ROJA DEL SUR, S.A. DE C.V., external professional advisers; and other providers that offer services,
technical support, information technologies and, in general, any third party that acts as manager in the
name and on behalf of AUTOTRANSPORTES
ESTRELLA ROJA DEL SUR, S.A. DE C.V.
AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. DE C.V.,may make the transfer of Personal Data to companies
responsible for receiving, safeguarding and treating the Owner's personal data in terms of this Privacy
Notice.
Except for those cases, AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. DE C.V.,will not share or transfer
your Personal Data to third parties except in the cases provided for in the Federal Law on Protection of
Personal Data Held by Individuals or any other applicable legislation or regulation
F. SECURITY MECHANISMS
AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. DE C.V., will implement the security, technical,
administrative and physical measures necessary to ensure the integrity of your personal data and to
prevent its damage, loss, alteration, destruction or unauthorized use, access or treatment.
Only the authorized personnel of AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A.
DE C.V., which has complied with and observed the corresponding confidentiality requirements, may
participate in the processing of your personal data. Authorized personnel are prohibited from allowing
access by unauthorized persons and using their personal data for purposes other than those established
in this Privacy Notice. The obligation of confidentiality of the people who participate in the treatment
of their personal data remains even after the relationship with AUTOTRANSPORTES ESTRELLA ROJA
DEL SUR, S.A. DE C.V.
G.MODIFICATIONS TO THE PRIVACY NOTICE
AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. DE C.V., may keep your Personal Data in databases located in
the United Mexican States or abroad without any limitation, with the understanding that reasonable
commercial technology and security policies and standards have been implemented to protect the
information that has been been provided.
H. MODIFICATIONS TO THE PRIVACY NOTICE
AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. DE C.V., reserves the right to modify the terms and
conditions of this Privacy Notice, in which case the modification will be notified through the means of
communication that AUTOTRANSPORTES
ESTRELLA ROJA DEL SUR, S.A. DE C.V., consider more suitable for this purpose, such as, email, notices in
the media, direct communication, and / or an advertisement on our website or in our branches.
AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. DE C.V., as well as the Owner, acknowledge that this Privacy
Notice is of unlimited validity. However AUTOTRANSPORTES
ESTRELLA ROJA DEL SUR, S.A. DE C.V., will keep this Notice updated.
AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. DE C.V.,recommends the Owner to reread this document
regularly, so that he is always informed about any changes.
Alterations or modifications to this Privacy Notice will become effective immediately after its
publication at our headquarters, without prejudice to the use of any other means for AUTOTRANSPORTES
ESTRELLA ROJA DEL SUR, S.A. DE
C.V., from the aforementioned publications.
Once the modifications have been made, it will be presumed that the Owner continues to use or request
their services, or to carry out the acts that gave rise to the relationship with AUTOTRANSPORTES
ESTRELLA ROJA DEL SUR, S.A. DE C.V., will have full knowledge, will have read and consented to the
amended Privacy Notice.
I. CONSENT
The Owner manifests and consents to this Privacy Notice, in accordance with the Law on Protection of
Personal Data Held by Individuals, not opposing the Privacy Notice. No data will be processed until 5
(five) days after they have been provided by the user and he has not stated his refusal.
J. RIGHTS “ARCO” (access, rectification, cancellation, opposition)
Likewise, you may request access to your data, rectify, cancel, oppose, limit its use or disclosure or
revoke your consent, in terms of the Federal Law on Protection of Personal Data Held by Individuals and
other applicable provisions. To exercise these rights, you must contact the Privacy Department, the
email and / or telephone number that appear above in our contact details.
In terms of applicable law, any request to exercise the aforementioned rights must indicate:
At any time you may request that the sending of commercial messages or notices and
information about new products be suspended or canceled, through our Privacy Department.
In case of requesting the rectification of personal data, you must additionally indicate the
modifications to be made and provide the documentation that supports your request.
The response to your request will be communicated to you within 10 (ten) business days, counted from the
date it was received, and may be extended to 5 (five) more days in cases established by law; in order
that, if appropriate, the measures adopted to comply with your request are carried out, which will be
carried out within 15 (fifteen) business days following the date on which the response is
communicated.
The Holder of the Personal Data must cover the justified expenses of sending or with the cost of
reproduction in copies or other formats. Depending on the information, whether electronic or physical,
the delivery of the information, AUTOTRANSPORTES ESTRELLA ROJA DEL
SUR, S.A. DE C.V., you will need an address to send the information
When the data is no longer necessary for the fulfillment of the purposes provided by this Privacy Notice
and the applicable legal provisions, they must be canceled, blocked and deleted by the Ministry of
Law.
The Request will not be valid in the absence of the aforementioned
In case of having requested the right of Opposition to the treatment of Personal Data
AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. DE C.V., will consider the following:
In case of having exercised the right of Opposition to the treatment of the Personal Data
AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. DE C.V.,will send the Personal Data to an Exclusion List in
accordance with the Law.
K. PROCEDURES FOR LOCKING AND DELETING PERSONAL DATA
Once the data has been canceled, AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. DE C.V., will keep the
Owner's personal data for one month, for clarification purposes and preparation for deletion. Once this
term expires, AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. DE C.V.,will definitively block the personal
data of the owner, having no opportunity to locate or contact the owner. If the owner were to carry out
another act with AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. DE C.V., must start it as if the
relationship had never existed
The foregoing, observing the provisions of the Privacy Policies for the purposes of preserving
information by the ministry of law or authority.
Los datos personales que hayan sido cumplidos sus fines, pero que no puedan ser
cancelados y/o suprimidos por ministerio de ley o contractual, serán bloqueados de los fines
a los que eran sometidos, hasta que se pueda suprimir. Durante dicho periodo, los datos
personales no podrán ser objeto de tratamiento mayor a la conservación y resguardo.
L. REVOCATION OF CONSENT
The consent may be revoked at any time without retroactive effects being attributed to it.
To revoke consent, the Holder must send a written request to the email
with the following requirements:
AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. DE C.V., will issue a response in which it will confirm the
revocation of consent, or where appropriate, indicate the reasoning depending on the specific case,
having 15 (fifteen) days to issue this response. The terms will be counted from the moment the mail
enters our server, issuing AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. DE C.V., el respectivo Acuse de
Recibido de Solicitud.
Any subsequent request to the one mentioned in the previous paragraph will have the same effect as a
starting one, being the Holder and AUTOTRANSPORTES ESTRELLA ROJA DEL SUR, S.A. DE C.V. bound to the same
terms indicated above
The Request will not be valid in the absence of the aforementioned.
M. JURISDICTION
This Privacy Notice, the treatment of your Personal Data and / or all related documents are governed by
the Federal Law on Protection of Personal Data Held by Private Parties and the other laws and
regulations of the United Mexican States. The acceptance of this Privacy Notice or the simple
continuation in the request for services once the Privacy Notice has been published and made available
implies an express acceptance of the terms thereof and its express submission to the courts of Mexico
City, to any controversy or claim derived from this Privacy Notice.
I declare that I have read and understand this Privacy Notice and I give my consent, in cases where it
is necessary, for the treatment of my personal data in the terms of this. I confirm that I have informed
the persons, of whom I have provided personal data, about the treatment that will be made of their
data.
_______________________________________
[NOMBRE DEL TITULAR]
Ciudad de México, a [*] de [*] del 2019.
